GDPR Policy

• In order to with current legislation on data protection we include a disclaimer on our registration and medication consent forms which states that all data supplied will be held for a minimum of three years. Forms must be signed before a cat is admitted to the cattery.

• We use this data to contact customers by mail, telephone, text, email, messenger and WhatsApp.

• We contact customers to check bookings; notify them if their cat is unwell and to contact them if they fail to show up for a booking; fail to collect their cat on time or in an emergency situation.

• We sometimes send text reminders to customers regarding their vaccination booklets prior to their stay.

• Data is stored safely and we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may release your information when we believe release is appropriate to comply with the law, or protect ours or others rights, property, or safety.

• Owners are asked for consent prior to sharing images of their cats on social media e.g. our website, Facebook and Instagram. This is on the main registration form which must be signed prior to admittance.

• We do not put owner’s names, or cat’s names, on the Instagram or Facebook pages for owner’s safety when they are on holiday. We do however respond to comments and questions which have been initiated by owners.

• We designed our website using Wix which uses cookies to personalise the website user’s experience. Information re. the cookies can be found at https://support.wix.com/en/article/cookies-and-your-wix-site

• Each page of our website has a link to our privacy policy that explains how data may be collected and stored and which cookies are used.